Thank you for your interest in volunteering with Lighthouse Immigrant Advocates (LIA)! We are excited to welcome you into the important work of bringing stability to West Michigan families through legal services, education, and advocacy. In order to help you prepare for volunteering, we provide the following training modules online. This way you can complete the training from home and at your own pace. Once you are done with both the General Training Module and a Specialized Training Module (e.g. Phone Intake), you will be ready to volunteer at LIA!

Some things to keep in mind:

  • The review “quizzes” at the end of each module are not there to give you test anxiety. Don’t worry about your score: we simply want to see how much you retained from the training materials.
  • There is no need to sign any documents remotely. When you come to the office for your first volunteer shift, our team will provide physical copies of these document for you to sign.
  • Take note of any questions you have throughout the onboarding/training process. You will have the opportunity to ask these questions on the first day you volunteer in the office.

General Training Module

This module is designed to give you an overview of LIA: who we are, what we do, and how you, as a volunteer, can support our mission. Please click on each link below and review the materials. Once you reviewed all the materials, click the “Review: General Training Module” button.

Phone Intake Module

This module is designed for volunteers who are training to be a Volunteer Phone Intake Specialist. Once you reviewed all the materials, click the “Review: Phone Intake Module” button.